![]() If you are still experiencing an issue, please contact our support team and let them know what steps you have already taken. When the Amazon Fire TV home screen appears, try launching your IPVanish app and then try to connect.Ĭlearing the IPVanish app cache and data fixes most connection and speed issues on FireOS devices. Go to Settings, select My Fire TV, and click Restart and Restart your Fire device.ĥ. Find the IPVanish app, select it, and click Force Stop, then hit Clear data and Clear cache options.Ĥ. ![]() In the Applications menu, select Manage Installed Applications.ģ. Click the Home button, select the Settings option and from the Settings menu select Applications.Ģ. Follow the steps below to clean your Fire TV/Fire TV Cube/Fire Stick cache:Ĭlean your Fire TV/Fire Stick/Fire TV Cube Cache ( Graphical guide available)ġ. If your internet connection to the Fire TV Cube/Fire TV/Fire Stick device is working, the second troubleshooting step would be to clean your IPVanish app's cache and data. We suggest using the Fire Stick in the same room as your wireless access point and if you are on a Fire TV or Fire Cube, test using a wired connection.Ģ. ![]() IPVanish VPN Settings for Firestick: How to Setup. IPVanish VPN functions by setting an encrypted connection using a tunneling protocol to transmit the information that leaves your apparatus the info regarding your device in addition to the contents of your traffic. If you are having trouble with IPVanish on your Fire Stick or Fire TV device, we would first recommend checking your network connection and wireless signal strength. Here we explained about Ipvanish Setup Firestick. Troubleshooting steps for IPVanish users:ġ. *** NOTE: Some generation 1 sticks also now come with an Alexa Voice remote, so please check the FCCID number as mentioned above to see if you have a generation 1 Fire Stick ** IPVanish requires the Gen2 Fire Stick (or newer). If the network isnt functioning as its supposed to, restart your modem or router to fix the connectivity problem so that the Fire TV will reconnect to WiFi. If you are using a First Gen Firestick, then do not use our app. The older hardware in the First Gen Firestick will not allow the app to work properly and may result in making it an unusable device. NOTE: The First Generation Fire Stick (FCCID: 2ABDU-0509) may allow the IPVanish app to be installed and even launch, but that does not mean you can use it. If your IP address and location have changed to match what you see as the IP (The last set of numbers after the last dot in the IP address may be different than what you see in IPVanish) and location in IPVanish, then you are successfully connected to IPVanish.Disclaimer: Our App WILL NOT WORK on the FIRST GENERATION FIRE STICK! After the webpage loads in the browser, verify that your IP address and location have changed. Select HOME on the menu on the left and then enter into the address bar and click Go.Ĥ. Next, go back to your home screen and then find and launch the Downloader app.ģ. Note your IP address and the country as shown below:Ģ. As shown below, we have connected to an IPVanish server in Canada. Open IPVanish and connect your Fire device to the VPN. Verifying your VPN connection with the Downloader appĭo the following to verify that you are successfully connected to IPVanish on your Fire Stick/Fire TV:ġ. An IPVanish VPN account - Don't have one? Click here to Sign up.The Downloader app installed on your Fire device. ![]()
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